Business
Excellence
& Operations
Tackling value creation through new customer
engagement model design & operational excellence
In today’s Healthcare environment, Business excellence is a key lever to achieve your commercial & medical ambitions
We have developed a unique approach combining robust methodologies, the use of data & technology and change management to address 6 key challenges in value creation
We help you define & plan your Commercial Excellence Strategy
- Audit of commercial excellence
- Commercial excellence strategy & plan
- Roadmap & deployment
- Business excellence coaching & training
We help you to reinvent your customer experience
- Impact study & ROI of messages/content
- Mapping of customer journey
- Behavioural & omnichannel segmentation – Persona
- Customer strategy & value proposition
We partner with you to leverage the opportunities of omnichannel & digital (O&D)
- O&D seminar & training
- O&D impact study & ROI
- O&D segmentation
- O&D engagement pathway design
- O&D targeting
We guide you to efficiently transform your organization
- Go-to-Market strategy
- Headquarter organizational design & transformation
- Evolution of professions & skills
- Field force size & structure (commercial, medical, etc.)
- Territory alignment & resource allocation
- Change management & deployment
We ensure you improve your sales force effectiveness
- Sales forces impact study & ROI • Data intelligence
- Targeting
- Incentive plans
- KPIs & dashboards
- Sectoral & regional action plan
- Key account management
- Headquarter capabilities
- Field forces capabilities
We ensure you improve your Medical, Key Account & Public Affair field force excellence
- OL & expert Influence Mapping
- OL & expert Segmentation
- OL & expert engagement & advocacy plan
- MSL/KAM/KIM KPIs & dashboards
- MSL/KAM/KIM & roadbooks
- MSL/KAM/KIM capabilities
Why choose
AEC Partners ?
Recognized expertise in operational excellence & business model transformation
Artificial intelligence & advanced statistical modeling capabilities to generate data-driven insights & recommendations
Benchmark of pharma & non pharma companies to fuel strategic thinking
Workshop facilitation and training methods to encourage creativity, ensure team commitment, create Momentum, and facilitate change
